10 AI Customer Service Agents Small Businesses Can Try Today
From free chat widgets to per-resolution AI agents, here are ten tools that answer customers for you, with prices from each maker's site.
AI customer service agents now answer common questions, check orders and hand tricky cases to a person. The catch is pricing: some charge per seat, some per conversation, some per resolved issue. The list below is in no strict order, so read the price notes before you pick.
1Intercom Fin
Fin is priced per outcome, which counts a confirmed resolution, a customer who stops asking, or a completed workflow. Zapier notes per-resolution fees can add up at scale.
Visit Intercom Fin →2Zendesk AI Agents
Zapier's Freshdesk comparison rates Zendesk's AI at 5 out of 5, and only Zendesk offers AI voice agents there. Plans include a few automated resolutions per agent, then you pay per resolution.
Visit Zendesk AI Agents →3Freshdesk Freddy AI
Each plan includes the first 500 AI sessions, then $49 per 100. Zapier says Freddy is easier to launch than Zendesk's AI, though less deep.
Visit Freshdesk Freddy AI →4HubSpot Customer Agent
Customer Agent has no standalone price and runs on HubSpot Credits. You get a 14-day free trial when you buy a Professional or Enterprise service seat.
Visit HubSpot Customer Agent →5Tidio Lyro
Tidio says Lyro resolves 75% of conversations on average and hands off to a person when needed. Your first 50 Lyro conversations are free.
Visit Tidio Lyro →6Chatbase
Chatbase builds AI support agents for chat, email and voice. There is no free plan, and removing its branding costs $1,188 a year.
Visit Chatbase →7Crisp
Crisp's Free plan covers 2 agents with no AI credits. Paid plans add AI credits, such as $5 on Mini, and it points to hugo.ai for its AI agent.
Visit Crisp →8Gorgias
Gorgias is built for ecommerce brands and offers its AI Agent on every plan. Each AI interaction also counts as a helpdesk ticket.
Visit Gorgias →9Botpress
The free plan includes 100 conversations a month with 3 AI agents, and it cannot be topped up. Plus adds 250 conversations and unlimited agents.
Visit Botpress →10Zoho SalesIQ
The free plan has no chatbot. Basic adds one chatbot and Zia Agents, and Enterprise adds Answer Bot, a generative AI chatbot.
Visit Zoho SalesIQ →How we picked
We checked each maker's own pricing page on October 19, 2026 and used those prices and plan details. For context on strengths and trade-offs, we leaned on Zapier's customer service guides. Prices change often and some pages show different figures by region or billing period, so confirm on the vendor's site before buying.
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