Monday, October 26, 2026The business owner's brief on new tech that saves time.
Compare · Automation

Zapier vs. Make: Which Automation Tool Fits Your Small Business?

Both connect your apps so busywork runs on its own, and both now build AI agents. Make starts cheaper per month; Zapier gives you a full free trial of its paid plan.

Zapier and Make do the same core job: when something happens in one app, like a new form entry, order, or email, they carry out steps in your other apps without you touching it. Both have free plans, and both now let you build AI agents inside the tool. The biggest differences are how they charge and how much the free plan lets you do.

At a glanceZapierMake
Free plan100 tasks a month, two-step ZapsUp to 1,000 credits a month, 2 active scenarios
Starting paid price$19.99 a month (Professional)$12 a month (Core, 10,000 credits)
Team planFrom $69 a month$38 a month at 10,000 credits
How usage is countedTasksCredits (most actions use 1)
Annual billing discount33%15% or more
AI agentsSeparate add-on, free tier includedBeta, on all plans
Free trial of paid plan14 days, no credit cardNot listed

Zapier

Price: Free plan; Professional from $19.99 a month, Team from $69 a monthBest for: Owners who want to try the full paid feature set before committing
Strengths
  • Free plan includes 100 tasks a month and unlimited Zaps
  • 14-day Professional trial with no credit card
  • Zapier says annual billing saves 33%
Watch-outs
  • Price rises as you pick a higher monthly task tier
  • Free plan is limited to two-step Zaps
  • Agents are priced separately: 400 activities a month free, Agents Pro is $400 a year for 1,500 a month
Visit Zapier →

Make

Price: Free plan; Core $12 a month at 10,000 credits, Pro $21, Teams $38Best for: Owners who will run a lot of automations and want more runs for the money
Strengths
  • Lower monthly price at 10,000 credits
  • Core plan runs scenarios as often as every minute
  • Make says its AI Agents (beta) are available on all plans
Watch-outs
  • Free plan allows only 2 active scenarios
  • Scenarios stop if you run out of credits until you add more
  • AI features may use more credits than standard actions
Visit Make →
Our take

Pick Zapier if you want to test the full paid plan free for two weeks and you will run a modest number of automations. Pick Make if you expect to run a lot of automations and want the lower monthly price, and you are fine watching your credit balance.

Prices and features checked October 12, 2026 from each company's own site. They change often, so confirm before you buy. We are not paid by either company.

Sources